Pompano Beach Case Study

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Imagine trying to manage three water treatment plants, 80 lift stations, 4300 manholes and 300 miles of water lines using a paper-based asset management system. Pretty soon a pipe is going to burst in that system – but a better solution might just be around the corner.

Pompano Beach Case Study

The City of Pompano Beach, the fifth largest city in South Florida, found itself in the above predicament. They knew their asset management solution was antiquated, but were unsure of an alternative that would meet some unique requirements within a tight budget.

It was clear that the city needed to leverage new technology available in Enterprise Asset Management (EAM). Using EAM software, the city would be able to manage the lifecycle of physical assets and equipment in order to extend its lifetime, reduce costs and improve quality, safety and productivity.

While traditional EAM software is housed on-site, newer Cloud-based EAM software, like IBM Maximo, is often a better choice for small or medium sized organizations.

With nearly daily advances and improvements to Cloud computing, for many organizations Cloud-hosted EAM programs are ideal. The start-up costs are significantly lower and more manageable, although ongoing subscription fees must be factored into long-term financial projections. Cloud based programs also mean there are no manual fixes or upgrades, easing pressure on internal IT teams. Additionally, software improvements are regularly implemented to improve stability and done during off-peak hours so as not to disrupt regular business.

Pompano Beach had several factors that we needed to consider when selecting the right EAM system for the city. Its location in South Florida meant that hurricanes were a very real and very serious concern as it related to data storage and the ability to access important data regardless of weather conditions. The city also wanted more than just a repository for asset data and the ability to manage work orders, it also needed to track and improve the reliability of its systems and use historical data to make better future decisions.

It became obvious that cloud-based EAM software was the ideal solution to meet all of the city’s criteria. After evaluating several programs, IBM’s Maximo was chosen because it offered the power and flexibility the city needed to move from its paper-based system to a state-of-the-art EAM solution.

Maximo, coupled with our status as an ISO/IEC 27001:2013 certified provider designation offered superior security, a critical consideration for a public utility. The internal IT staff for the city is small and with Maximo they are able to have a robust EAM solution with no onsite hardware requirements and third-party support provided by Projetech, ensuring that the deployment of an EAM system wouldn’t impact and overload the IT staff.

With many assets needing to be managed, it was decided to do a phased Maximo implementation starting with a single site. Phase one began at the Oasis Reclamation Plant. Alongside the client we devoted considerable time to standardizing everything from processes to naming conventions to make future phases easier with quicker implementation and to ensure that protocols would be standardized throughout the system when fully operational.

The project is currently in phase two of implementation where we are rolling out Maximo to the water treatment plant. Because of the time spent creating standards in the initial phase, phase two has incurred less costs, despite the fact that there are significantly more assets in phase two and a need for a complete asset walkdown.

Already in the deployment of Phase one and two, Pompano Beach has reaped significant benefits from switching to a cloud-based EAM solution.

System Performance

The Maximo system has a verified 99.99 percent uptime, and with our team’s immediate support the city has had instant access to important data regardless of local weather conditions.

Predictive Maintenance

Maximo allows for the city to implement live meter readings directly into its system. By measuring these readings against standard tolerances these live readings can trigger alarms and work orders allowing the city to take action before the problem escalates.

ROI Data

Maximo comes with a host of reporting tools that the city has used to show stakeholders and the general public where money is being spent and the results from expenditures. This allows it to make better budgeting decisions and have data to back up expense requests.

Future Expansion

While the city originally sought an EAM system to manage water related assets, the scalability of Maximo gives Pompano Beach the option to expand the system to other areas like managing streets and lights.

By upgrading its technology, the city of Pompano Beach is able to improve efficiencies, reduce costs and ultimately provide a better experience to the city’s residents.


Author: Steve Richmond, founder and CEO of the Projetech Inc.

Steve is the founder and CEO of Projetech Inc., a Tivoli Award Winning IBM Business Partner. Born in Los Angeles, California; raised in Cincinnati, Ohio and educated at the University of Cincinnati, he began his working career in the mechanical contracting business. Steve founded Projetech in 1990. He has led, driven and grown Projetech to success as the largest IBM Maximo as a Service provider in the world. Steve is a published author and accomplished speaker. He maintains certification and affiliation with the Society of Maintenance and Reliability Professionals (SMRP), the Association of Facilities Engineers (AFE) and the Building Owners and Management Institute (BOMI)

About Projetech:

IBM Maximo as a Service is the global standard in software for Enterprise Asset Management and maintenance. Projetech is the primary provider of Maximo as a Service (MaaS) in the world, providing customers with a secure, dedicated and supported Maximo application via the cloud. Maximo is utilized in a multitude of industries including the government, energy, aviation, military, automotive and beauty industry to name a few. It is used with some of the most recognizable brand names in the world.